Mission: To satisfy our customers, to value and develop our people and thereby to make more profit. Vision: First for Foodservice
As a result of the leader and senior managers being actively involved in a number of charities, genuine support is promoted from a top level. The CEO of 3663 is the current Chairman of Hospitality Action, along with other board member involvement. Whilst they do not donate a set proportion of their profits to the charity, 3663 do donate in the region of £120,000 per year to Hospitality Action plus further fundraising monies from any activities undertaken.
To promote recognition across the business, the First for Service department have developed a set of recognition guidelines. Their aim is to create a standard framework to recognise their employees in a fair and consistent manner. There is an annual benefits survey in place and regular communications to ensure 3663 are giving employees the rewards and benefits they value most as well as promoting awareness and understanding of all the benefits available to them.
Employee performance is recognised with things like employee of the month where anyone within the business can nominate an individual. Employees can also be recognised for long service and for ideas of innovation. This organisation hold special awards for teams and sites as a whole, 3663’s annual National Accounts Oscars recognise exceptional performance in the national accounts teams.